Frequently asked questions
How do I sign up for service?
Click the NEW CUSTOMERS link in the top menu bar and complete the sign-up form.
TEXT us at 601-589-2800 with your name and service address to create your new account.
How Can I pay my bill?
ONLINE CUSTOMER PORTAL: New Customers, this is required. Existing customers simply text your email address to our office and will update your online profile.
CHECK/MONEY ORDER mailed to:
County Waste
P.O. Box 804
Carriere, MS 39426
Is there a bag limit?
YES. To ensure efficient collection for all our valued customers, we kindly request limiting weekly trash to 7-10 bags. We understand that special occasions and holidays may require additional bags, and we are happy to accommodate as long as we are informed in advance to ensure smooth service for everyone on the route.
What time will my trash be picked up on my pickup day?
We ask trash be placed out and ready for pick up by 7:00 am the morning of your scheduled service day.
When is my bill due?
Your bill is due on the 1st week of each month. If payment remains outstanding for 20 days, it will result in being removed from the route.
Can I throw away boxes?
YES. We gladly accept broken-down boxes during our weekly pickup service.
What should I do with large or bulky items?
For large or bulky items like furniture, appliances, or mattresses, special arrangements and additional fees are needed to be made for their disposal. Contact our office via text/call 601-589-2800 to inquire about bulk pickup options or local disposal facilities in your area.
Do you provide a trash bin?
NO. At this time we do not provide trash bins to our customers.